Monday, 1/26/26 4:45 pm update
ROADS: The sun was our friend today and road conditions are looking better, particularly the main roads. Side roads are still very slick. Public Works has spread about 150 tons of salt over the last couple days. They will continue working on the side roads and hope to see more improvement tomorrow. Please use caution if you have to get out.
POWER: NES and CEMC have been working all day to restore power. However, there are still large areas with outages. Tree and line damage is significant. We remind residents to contact their providers directly to report outages and downed lines.
TRASH: Due to the icy conditions and the transfer station closure, trash collection is suspended for Tuesday.
SHELTER: The Sumner County Emergency Shelter is now located at Gallatin Methodist Church (568 N. Water).
PARKS: All parks facilities remain closed. Help us protect our fields by not riding UTVs and bikes on the them.
CITY HALL: City Hall will be closed tomorrow Tuesday, January 17. Employees will be working remote. visit www.hvilletn.org for department specific contacts.
1/25/26 6:30 pm update:
Temps are dropping very low overnight. Take proper precautions. Please stay off the roads if you can. Roads are slick and we expect them to freeze more overnight. Wind could continue to bring down lines and trees. Stay away from downed lines and always assume they are live wires.
POWER UPDATES: Many Hendersonville residents are still without power. NES and CEMC have been making assessments and repairs all day. Tree damage is significant and it is possible some of these outages will last several days. We encourage you to report outages and check in with your specific power company for updates.
TRASH UPDATE: Trash service is suspended. We will provide updates as Waste Pro is able to resume collection.
SHELTER UPDATE: The Red Cross is setting up a Sumner County Emergency Shelter at Gallatin City Hall. It will open at 7pm.
PARKS: All park facilities remain closed. This includes athletic facilities, restrooms, greenways and parking lots. Staff will be making assessments tomorrow and will provide updates on the Hendersonville Parks and Recreation page.
1/25/2016 8:30 am Update:
Overnight icing has created downed trees and power outages across the city. As temps drop again in the next couple hours, we anticipate more downed trees and worsening road conditions. We encourage everyone to stay off the roads. Roads are slick and downed trees and powerlines make the roads even more hazardous.
How you can help!
- Report power outages to directly NES and CEMC.
https://cemc.org/outagemap/
https://www.nespower.com/outages/ - Report any downed trees by calling the non-emergency line. 615-822-1111. Public works, HFD and HPD are working to clear downed trees in roadways.
- Call 911 only in emergencies.
- Please stay home and off the roads.
- Keep your family safe by ensuring generators are kept outside and away from doors and windows.
- Stay away from iced trees and limbs
We will continue to provide updates here, on the website and via text message.
City of Hendersonville Winter Storm Readiness Alert - 1/22/2025 4:30 pm
The City of Hendersonville now has five (5) plow trucks with spreaders for road salt. Roads are prioritized based on traffic volume and navigation difficulty (steep grades, bridges, hospital, police & fire access)
We have over 200 tons of salt and plan to start spreading on the priority roads just prior to the snow’s arrival. Crews are on call and watching the forecast. The priority plowing map is below. Please note TDOT plows the state roads such as Main St, New Shackle Island and SR-386.

While we are hopeful this is a snow only event, the forecast currently says some ice is possible in our area. Ice accumulation can lead to power outages, downed trees and added difficultly clearing roads. Plan ahead and take precautions in case this becomes an issue.
Once the primary roads have been plowed/salted, crews will move on to cover secondary roads in each trash route to help facilitate reliable trash collection. Depending on the overall condition of the roadways into the city, the trash vendor, in coordination with the City, may still determine the roadway conditions are unsafe for trash collection vehicles. Please check social media and the city website for the latest updates for trash service during inclement weather. https://www.hvilletn.org/450/Daily-Trash-Collection-Update We will try to post any delays in service the evening before collection.
Want text notifications with updates? Sign up online here: https://accountportal.onsolve.net/hendersonville
How residents can help:
1) Please stay off the roads if you can. Give crews time to clear roads as they are able. Staying home helps first responders and road crews stay safe and allows them to focus on the most immediate needs.
2) Do not park cars along the street. This prevents plows from properly clearing roads
3) Stay warm and enjoy the snow! - Remember no sledding at Country Hills Golf Course. (Too much damage in previous years)
Important things to note:
1) Salt is not effective once temps drop below 19 degrees.
2) Plows do not work on Ice
3) In the event the power goes out, contact your electric service provider (NES or CEMC) directly to report outages or ask service-related questions.
https://cemc.org/outagemap/
https://www.nespower.com/outages/